Relationship Between Emotional Intelligence And Job Performance Pdf


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Emotional intelligence skills help nurses to cope with the emotional demands of healthcare environment.

Recent research findings are accumulating evidence that Emotional Intelligence EI is associated positively with important work manners. However, the research on Emotional Intelligence is mainly conducted in business field and in western countries; therefore there is a shortage of research on Emotional Intelligence in the context of public sector in Jordan. The aim of this study is to explore the influence of Emotional Intelligence on job performance and job satisfaction as well as the mediating role of job satisfaction on job performance among the administrative employees of the University of Jordan. A sample consisted of employees from the University of Jordan who completed self-report questionnaire. Structural equation modeling SEM was used in order to test the proposed hypotheses.

Relationship between Emotional Intelligence and Job Performance.pdf

Emotional intelligence skills help nurses to cope with the emotional demands of healthcare environment. The aim of this study was to identify the relationship between emotional intelligence and perception of job performance among nurses. Using a correlational descriptive design with stratified random sampling, registered nurses from teaching hospitals in North West of Iran were surveyed. Emotional intelligence and perception of job performance were measured using validated self-report measures.

Although there was a significant relationship between intrapersonal subscale of emotional intelligence and job performance, there was none with other subscales. In order to get rid of the physical and psychological effects of stressful work in wards, it seems that nurses just do routine activities and refuse working closely with the patients. It seems that fitting the patient to nurse ratio, dividing work between nurses, and supporting each other are necessary.

Emotions are complex reaction patterns involving behavioral and physiological elements to personally significant events [ 1 ]. Almost in every experience there is an affectionate emotional aspect and managing it can have a significant role in general health and particular emotional health [ 2 ].

Paying attention to emotions, using them in human relationship, understanding oneself and others emotions, self-restraint, controlling instantaneous desires, sympathy with others, and using emotions in thinking, and understanding are among subjects discussed in the field of emotional intelligence [ 3 ]. Emotional labour has been widely accepted in the literature as a part of nursing work; while it is now considered acceptable for nurses to show their emotions as they empathize with patients and show their humanity, there is clearly a need for them to manage their emotions if they have to offer help and support [ 4 ].

Paying attention to the ability of nurses to accomplish their respective work goals, meet their expectations, achieve benchmarks, or attain their organizational goals is discussed as nursing performance [ 5 ]. Humanistic caring is nursing core [ 6 ].

Emotions are important in creating and maintaining a caring environment [ 7 ]. Most studies were done on relationship between emotional intelligence and academic performance among students which is different with job practice [ 7 — 11 ]. On the other hand, some studies have found no connection between these variables [ 12 ]. There are conflicting results about relationship between emotional intelligence and clinical performance. Also studies have shown that the job performance and emotional intelligence are affected by contextual factors [ 13 ].

The study aimed to examine the relationship between emotional intelligence and job performance among nurses. The population of this correlational study was nurses in teaching hospitals of Tabriz University of Medical Sciences. The data for the study were collected during All nurses who met the inclusion criteria, absence of a known mental disease, at least one year of work experience, and informed consent to participate in the study, were recruited. The sampling was stratified random.

In this study a three-part questionnaire was used. The first part of the questionnaire was related to personal-social characteristics of the nurses including age, sex, education level, marital status, and work experience. To assess the emotional intelligence, we used Bar-On Questionnaire which includes 90 questions in 5 categories and 15 scales.

The five categories are intrapersonal self-regard, emotional self-awareness, assertiveness, independence, and self-actualization , interpersonal empathy, social responsibility, and interpersonal relationship , stress management stress tolerance and impulse control , adaptability reality testing, flexibility, and problem solving , and general mood scale optimism and happiness. The total score is the sum of all 14 scales scores.

The minimum and maximum scores for each scale were 6 and 30, respectively, and the maximum and minimum total scores were 90 and , respectively. The questionnaire was standardized to be used in Iran; its content validity was reported to be acceptable and its reliability was 0. It was used many times in Tabriz and, therefore, the validity and reliability were not determined in this study.

Scores were in the range of 90— points that total score lower than was considered weak and more than was good. The six-dimension scale of nursing performance 6D Scale , a self-administered tool containing 52 four-point rating-scale items, evaluates nursing performance.

The original reliability for this instrument yielded alpha values ranging from a high of 0. Its content validity was assessed by collaboration of ten faculty members in nursing and midwifery faculty. Its reliability was determined by test-retest and the correlation coefficient was determined 0. Scores were in the range of 52— points where total score lower than was considered weak and more than was good. The data were analyzed using SPSS Descriptive statistics of the variables in study included frequency, percentage, means, and standard deviations.

The study aims were explained and written informed consent was obtained from all nurses. In this study, Mean age of nurses was years and mean of work experience was The results of this study showed that there was no significant relationship between emotional intelligence, perception of job performance, and demographic characteristics of nurses Table 1. In this regard, in the study of Bakr and Safaan, Saeed et al. Some differences may be due to cultural, educational differences in various communities and measurement by different instruments.

In this regard, in the study of AlMakhaita et al. Some differences may be due to cultural, organizational differences in various communities and measurement by different instruments. In this regard, several studies showed that there was no significant relation between emotional intelligence and nursing performance which was consistent with the results of the study [ 22 , 23 ]. On the other hand, there is less chance to give their opinion in organizational decisions.

Participation in organizational decision making is an important factor in nursing practice [ 27 ]. Intrapersonal dimension or self-awareness is important for nurses to know themselves well and it ultimately helps them to build a therapeutic environment of caring and healing [ 28 ]. In the study of Vatankhah et al. These results remind us that emotional intelligence can be learned and developed at any marital status, education level, working experience age, and gender.

It can be said that, with increasing age and work experience and ability to adapt with changes, personal and social problem solving also increase. Some limitations of the study could be mentioned. The first is the size of the sample i. Use of self-report questionnaire may lead to an overestimation of some of the findings due to variance. Data collection was done by Hossein Namdar Areshtanab. Drafting of the paper was done by Hossein Namdar Areshtanab. The authors wish to thank the nurses in this study for their time and the Tabriz University of Medical Sciences for its support.

This is an open access article distributed under the Creative Commons Attribution License , which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Journal overview. Special Issues. Academic Editor: Leila Beltrami Moreira. Received 30 Dec Revised 18 May Accepted 07 Jun Published 28 Jun Abstract Emotional intelligence skills help nurses to cope with the emotional demands of healthcare environment.

Introduction Emotions are complex reaction patterns involving behavioral and physiological elements to personally significant events [ 1 ]. Methods 2. Participants The population of this correlational study was nurses in teaching hospitals of Tabriz University of Medical Sciences. Instruments In this study a three-part questionnaire was used. Results In this study, Table 1.

S degree Table 2. References L. Barrett and P. View at: Google Scholar S. View at: Google Scholar A. Bakr and S. View at: Google Scholar Q. Beauvais, N. Brady, E. O'Shea, and M. Chew, A. Zain, and F. Namdar, M. Sahebihagh, H. Ebrahimi, and A. View at: Google Scholar M. Holman, S.

Porter, W. Pawlina, J. Juskewitch, and N. Fernandez, Y. Salamonson, and R. Talarico, D.

Relationship between Emotional Intelligence and Job Performance.pdf

How does emotional intelligence EI affect job performance and job burnout? Direct or indirect? What role does psychological capital play? This study surveyed employees of various enterprises through questionnaires. Results of this study may contribute to develop EI theories in organizational behavior field. As for enterprises, improving the EI of employees will help to improve their psychological capital, and high psychological capital will lead to positive job performance and less job burnout. In contemporary society, the economy is developing rapidly, competition tends to grow, and organizational performance is one of the most important indicators of how to develop ever better in the face of global competition.

Relationship Between the Emotional Intelligence of Principals and Their Job Performance

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Skip to search form Skip to main content You are currently offline. Some features of the site may not work correctly. DOI: This study investigated the relationship between emotional intelligence and job satisfaction among health workers. A total of participants comprising 45 doctors and 71 nurses were selected from National Orthopedic Hospital, Enugu State.

Show all documents Emotional Intelligence, Leadership Styles Communication Patterns, and Job Satisfaction of College Principals Wexley and Yukl stated that noteworthy cause of employee job satisfaction is the leadership style. Yukl concluded that considerate and supportive leaders increase job satisfaction of employees.

Relationship Between Emotional Intelligence And Job Satisfaction Among Health Workers

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5 Comments

Eugenia S.
30.04.2021 at 07:10 - Reply

PDF | Objectives: The aim of this study is to examine the relationship between Emotional Intelligence (EI) and Job Performance among.

Sarah S.
01.05.2021 at 06:18 - Reply

Keywords: Emotional Intelligence, Job Performance, Transformational Leadership. Sahidur Rahman and Shameema Ferdausy. NIDA Development Journal.

Spencer C.
01.05.2021 at 07:43 - Reply

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Warrane D.
03.05.2021 at 06:21 - Reply

Emotional Intelligence is a Personal psychological resource in predicting Humans performance. The result of previous studies also shows that emotional intelligence is an important predictor in improving job performance. Some Studies related to Police Officers (Brunetto et al.

Rancul B.
03.05.2021 at 17:18 - Reply

Up to now, the studies show that there is no relation between job ) did not show any relationship between emotional intelligence and job performance.

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